About the Role

We are looking for an experienced Collections professional to join our global Collections team where you'll be responsible for managing the debt recovery from our customers from around the world, helping to resolve disputes with their billing and managing credit risk for our organization.
At Corsearch we believe that the Collections team play an important part in driving Customer Satisfaction and encourage strong relationship management with customer stakeholders with both written and verbal conversation. The role also acts as the key to highlighting customer issues with internal resolver groups and requires strong problem solving and collaboration skills.

Key Responsibilities in this Role

A Collector’s daily duties may include the following activities:

• Taking a proactive role in managing and collecting debts of company debtors

• Setting up of terms and conditions of credit

• Ensuring timely payment of debts

• Following up payments as needed

• Negotiating re-payment plans

• Responding to relevant client enquiries

• Processing and reconciliation of invoices

• Checking and posting of receipts to accounting systems

• Evaluating new credit requests and reviewing customers’ credit rankings with banks

• Preparation of statements, client status reports, copy invoices and other relevant information as required

What you need to have:

• Bachelor's degree in accounting, finance, or related field preferred.

• Minimum of 2-4 years of experience in accounts receivable or related financial role.

• Proficiency in accounting software and MS Office, especially Excel.

• Strong understanding of accounting principles and practices.

• Excellent communication and interpersonal skills.

• Detail-oriented with strong analytical and problem-solving abilities.

• Ability to prioritize tasks and manage time effectively in a deadline-driven environment.

• Experience with ERP systems(Netsuite would be an advantage)